Client communication software that provides staffing shortage support

Sara reduces staff burden and promotes program compliance by automating 60-80% of a caseworkers’ administrative tasks.

Bridging the connection gap in human services

Your agency is responsible for delivering services that drive successful outcomes for clients. Currently, this requires frequent back-and-forth communication, tedious data entry, and juggling multiple systems, which feels impossible to manage amidst growing caseloads and staffing shortages. 

As your centralized communication hub, Sara makes your agency more efficient by automating client communication, documentation, and scheduling to align with your program’s compliance and audit requirements.

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Sara helps state, federal, and non-profit human services agencies drive better outcomes by...

IMPROVing
communication

AUTOMATing
COMPLIANCE

INCREASing
ENGAGEMENT

All your communication in one system, fully integrated with your CMS

Sara is an all in one communication hub that helps unlock the full power of your CMS.
It creates immediate capacity for your team by handling:

Two-way communication through text, email, video calls, and electronic signatures, all managed by a single system that is trusted by clients.

Integrations with every major CMS enable automated, compliant case notes and document exchange to track every touchpoint with clients.

Client self-scheduling and automated appointment reminders with seamless calendar integration to accelerate service delivery.

Templates & workflows amplify a caseworker’s impact through individualized bulk outreach and automated follow up.

“I was pasting client emails into case notes for compliance…

Caseworkers specialize in human-to-human problem solving, so when they have to duplicate their work, they lose valuable time doing what they do best, and clients can fall through the cracks.

Sara’s hours aren’t confined to workdays and office hours, and it doesn’t make errors.

Together, public facing caseworkers and behind-the-scenes digital assistants like Sara are the human services team of the 21st Century for industries such as:

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Security that’s equal to the task

As a human services leader, you’re responsible for identifying the tools that introduce organizational improvement – never greater risks.

Sara is hosted in the ultra-secure, FedRAMP-approved AWS GovCloud.  It’s NIST 800-53 and HIPAA-compliant, and has received Authority to Operate (ATO) from the VA.

What human services leaders are saying…

“Sara was the tool that we could use that allowed us to communicate without using personnel resources.  It was wonderful during the pandemic.”

— Sheila Rasor, Business Process Analyst, Nevada Department of Employment, Training & Rehabilitation

“At the end of the day, by using Sara we get better outcomes for our participants which is our goal.”

— Eric Hennessy, Social Services Program Specialist, Nevada Dept. of Health & Human Services

 “Our transition clients love Sara’s text messaging and the ability to get their grade reports in. Whenever there is an emergency, you can send that mass text out to the entire caseload, letting them know.”

— Delinda Armstrong, Program Coordinator, Mississippi Department of Rehabilitation Services Office of Vocational Rehabilitation

The latest resources for human services staff

Supercharging your agency’s CMS by eliminating redundant tasks with Sara...

Ready to build the ultimate human services team?