SARA was developed in 2011 based upon the idea that advances in technology and the proliferation of cell phones would make it possible to create an intelligent two-way communication system that would alleviate the huge bottleneck of data entry and documentation. After four years of intensive development and field tests, SARA was officially released in May of 2015.
Three months later, TCI partnered with San Diego State University, George Washington University, University of Arkansas, Syracuse University, the Council of State Vocational Rehabilitation Administrators, and others to form WINTAC (Workforce Innovation Technical Assistance Center – wintac.org). Funded by the Rehabilitation Services Agency (RSA), the mission has been to pilot solutions to the WIOA requirements for common reporting and data integration. Eleven states applied for SARA pilot status, with Kentucky, Nevada, and Alaska as the finalists. All three states are still using SARA today.
At the start of WINTAC in 2015, SARA had 28 users and a few hundred clients under management. As the WINTAC project comes to a close in 2020, SARA has almost 5,000 users and 300,000+ clients managed.