SARA News

Check out the latest news involving SARA’s technology, insights from our team, and the many agencies that we have the privilege of working with.

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SARA becomes HIPAA Compliant

Today SARA received HIPAA certification that it is compliant after an extensive third-party audit. What does this mean for our customers? 

SARA Moves to the AWS GovCloud

All SARA servers are now located in the FedRamp approved AWS GovCloud. In addition to the increased security, AWS also allows TCI to scale dynamically as the need arises. 

SARA is part of the new VRTAC QM team

TCI joins the VRTAC QM team to help state Voc Rehab agencies across the U.S improve quality management.  

SARA Works COVID-19

SARA Solves COVID-19 Workflow Challenges

How can human service agencies expand service levels despite budget cuts and COVID-19 furloughed staff? Can counselors and caseworkers continue to serve clients with limited in-person meetings, group gatherings, and travel? Yes. See how.

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Nevada Department of Employment, Training, and Rehabilitation (DETR) and SARA Take on Nevada Workforce Development with AI

In its ongoing efforts to address Nevada’s employment needs and continue its mission of building a viable workforce for the state, the Rehabilitation Division which is part of the Nevada Department of Employment, Training, and Rehabilitation (DETR) recently implemented the use of SARA, the first and only end-to-end Artificial Intelligence (AI) application specifically geared for the human services field.

TCI Announces New Functionality

TCI released a number of exciting new pieces of functionality, including ODIN (On-Demand Interview Network), SATIS (Sentiment Analyzer and Tone Interpreter System), IDAS (Next-Generation Intelligent Digital Adoption Solution), and a Reports Upgrade.

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Position Filled!

SARA is going to be the VA's new virtual assistant and a cornerstone for the VA's modernization efforts. TCI is starting the national SARA pilot for the Veterans Administration. Four pilots are designated for the regional offices in Washington, Arizona, Massachusetts, and North Carolina.