Workforce Development Software for Client Communication
SaraWorks workforce development software works alongside your case management software (CMS) to streamline communication between caseworkers and clients. The result?
Reduced admin work, improved staff capacity, and more efficient caseload management.
Full-time equivalent staff added for the price of only 7.
24/7
Access for clients, with automatic reminder notifications.
60-80%
Of administrative work eliminated.
Workforce Development Communication Software Benefits
Easier workforce management
Empower clients to upload documents, update information, and schedule appointments via any computer device, including mobile. Staff can instantly access workforce management processes in a centralized communication hub, simplifying performance tracking and collaboration.
Increased staff capacity
With an average staff deficit of 20% in human services, your team’s time is now more valuable than ever. You can streamline operations by automating or reducing administrative tasks like appointment reminders, documentation requests, and case note writing. Caseworkers can instead focus on priority task management and providing clients with meaningful, face-to-face support.
Improve participant engagement
Keeping individuals engaged with workforce development has a huge impact on their employability— 90% of apprenticeship participants are in steady employment following their program, for instance. By capitalizing on two-way communication (including Spanish translation, where required), you can ensure clients have access to the right development resources and certification reports when they need them.
Enhanced workforce analytics
Use SaraWorks’ reporting capabilities to track how clients are developing in their desired field and identify trends across caseloads to inform smarter workforce planning decisions. Built-in data collection and reporting tools give caseworkers a clear, real-time picture of program performance.
Stronger compliance
Collect, validate, and document workforce data points with ease and accuracy. SaraWorks’ cloud-based system strengthens your audit trail to help you stay aligned with Workforce Innovation and Opportunity Act (WIOA) performance measures for every client and cohort.
Features of Workforce Management Software for Communication
24/7 staff
coverage
Keep the flow of information going even outside of office hours. Everything is stored in a compliant fashion, ready for your staff's review when they get in.
Two-way
client communication
Handles and stores direct client communication like surveys and follow-ups via text and email, syncing as case notes to your agency’s system of record, for better client engagement and compliance.
HIPAA-compliant texting & video conferencing
Send texts and conduct virtual video appointments with clients freely and in compliance. Turn session data such as chat notes, arrival, and exit times into case notes automatically.
Spanish translation
services
Never let language be a barrier again: deliver excellent and clear service to your clients with built-in Spanish translations speeding the way.
Automated
case notes
Turn texts, emails, and video conferences into case notes automatically, so caseworkers can get back to the work they specialize in.
Employee self-service appointment booking and reminders
Reduce no-shows: Empower your clients to book appointments at their convenience and get reminders automatically.
Accessible
design
Features like text resizing, screen contrast, and screen reader compatibility make it easier for clients to review important information.
Client
surveys
Distribute client surveys across the caseload with ease so that you can find out what is working and what can be improved.
Unlimited
e-signatures
Capture signatures from clients and other relevant parties, right with the SaraWorks system.
The highest security
Two ways to use SaraWorks
Get up and running with Sara in under 60 days, with expert guidance every step of the way. A dedicated implementation specialist will make setup and onboarding simple, fast, and tailored to your needs.
Lightweight (without CMS integration)
Start using Sara even sooner — no integration needed. Communicate with clients, increase engagement, and automate time-consuming administrative tasks.
Fully integrated with your CMS (or system of record)
Tie it all together and unlock the full power of your CMS — without taxing your IT staff. Seamless calendar and meeting platform integrations simplify coordination, and quarterly reviews with your success manager keep everything running smoothly.
Workforce Development Programs SaraWorks Software Supports
SaraWorks saves time and money
SaraWorks eliminates 60%-80% of administrative work, providing staff with much more time for that critical direct client connection. This means organizations can scale their impact without growing their staff. In fact, the work completed by Sara is the equivalent of 65 additional full-time employees for the price of only seven full-time employees.
SaraWorks helps clients reach goals
For one client, SaraWorks has automated the information exchange of 3000+ documents. The centralized hub for two-way client communication allows case managers to track progress and assign outstanding work with ease. With regular accountability, clients can get trained, track their progress, and enter employment with confidence.
Book a Free Demo and Leave the Admin to SaraWorks
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