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Why clients trust Sara
“At the end of the day, by using Sara we get better outcomes for our participants which is our goal.”
— Eric Hennesy, Social Services Program Specialist, Nevada Department of Health & Human Services
Frequently Asked Questions
Will our staff have to maintain two systems, e.g. our case management system (CMS) and Sara?
Does Sara help with how to write case notes (best practices)?
The beauty of Sara for caseworkers and counselors is that they will spend significantly less time writing case notes from scratch. As they handle frontline communications with their clients (via email, text, video conference, etc.) Sara creates case notes from those communications, automatically.
Does Sara have a built-in HIPAA compliance checklist?
Is Sara secure?
In short, Sara complies with the most stringent U.S. Government security and compliance requirements.
How does Sara help with caseload management?
Caseload management is a perpetual challenge for human services leaders due to the sheer volume of documentation required to do casework right. With high turnover rates and increasing client demands, staff are often stretched thin. By assuming 60%-80% of caseworker and counselor tasks behind the scenes (the documentation/administrative function), Sara frees staff to dedicate their time and energies toward 1-1 client service and outcomes.