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The first step to solving your organization’s biggest challenges is to see solutions in action. Find a time with one of our experts to learn how Sara can work for you!
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Why clients trust Sara

Clients often point to the staff coverage and cost savings they achieve with Sara. Ultimately, they know the SaraWorks team is their partner in success, from demo through implementation, and continued support beyond.

“At the end of the day, by using Sara we get better outcomes for our participants which is our goal.”

— Eric Hennesy, Social Services Program Specialist, Nevada Department of Health & Human Services

Frequently Asked Questions

Will our staff have to maintain two systems, e.g. our case management system (CMS) and Sara?
No. Sara operates as an extension of your CMS, recording every interaction with clients and third parties, and providing the information to your CMS for automatic inclusion in the case notes.

The beauty of Sara for caseworkers and counselors is that they will spend significantly less time writing case notes from scratch. As they handle frontline communications with their clients (via email, text, video conference, etc.) Sara creates case notes from those communications, automatically.

Sara is HIPAA (Health Insurance Portability and Accountability Act) Certified, which means that safeguards are built into the software for protected health information (PHI) and electronic protected health information (ePHI) in transit and at rest.
Sara servers are located in the AWS GovCloud, the most secure cloud service available in the US. It is FedRamp and NITS approved. Sara conforms to and is certified as compliant with moderate impact NIST 800-53 security controls, the same that are required for most Federal agencies. Lastly, Sara is HIPAA and SOC2 certified.

In short, Sara complies with the most stringent U.S. Government security and compliance requirements.

Caseload management is a perpetual challenge for human services leaders due to the sheer volume of documentation required to do casework right. With high turnover rates and increasing client demands, staff are often stretched thin. By assuming 60%-80% of caseworker and counselor tasks behind the scenes (the documentation/administrative function), Sara frees staff to dedicate their time and energies toward 1-1 client service and outcomes.

Currently, Sara has been trained to support VA VR&E, Title I (WIOA Dislocated Workers), Title II (Adult Ed), Title III (Wagner/Peyser Unemployment Insurance), TANF, TAA, Vets, Title IV (Vocational Rehab), SNAP, Ticket To Work and homeless shelter management. However, with a good flowchart and input from expert operational staff, Sara can be taught how to do any follow-up an assistant could do and in about the same amount of time it would take to train a human.
A full implementation cycle can be done in as little as one to two months including full customization, data downloads, testing, and training.

Reducing human services tasks, increasing success

Sara was created to reduce the time your staff spends on repetitive, high-volume tasks like case note entry, follow-up communication, and other documentation so they can focus more on connection and desired outcomes for your clients.

Ready to build the ultimate human services team?