Help TANF & SNAP teams keep people moving — without adding more administrative work
State human services teams manage high-volume eligibility, recertification, employment and training, support-service, and compliance workflows. SaraWorks centralizes participant communication, document collection, eSignatures, reminders, and case documentation around the systems of record agencies already use — so staff can spend less time chasing information and more time moving cases forward.
One secure engagement hub for participant outreach, documents, signatures, reminders, and case notes — integrated with your existing case-management or eligibility environment.
Proven in state human services
Built for today’s TANF & SNAP operating pressures
Give eligibility and E&T staff back time
Automate routine reminders, check-ins, document requests, follow-up, and documentation so workers can focus on eligibility decisions, barrier resolution, employment planning, and participant support.
Keep households moving through time-sensitive steps
Use scheduled outreach and two-way communication for interviews, missing verification, recertification, appointments, work activities, and E&T follow-up — without relying on repeated manual calls and emails.
Centralize outreach, documents, and case documentation
Replace fragmented texting, email, eSignature, and document-chasing workflows with one communication hub that gives staff and supervisors a consistent view of participant engagement.
Modernize engagement without replacing the system of record
SaraWorks works around the agency’s existing eligibility or case-management platform, adding configurable engagement and automation without requiring a core-system replacement project.
TANF & SNAP workflows made easier
SNAP interview & appointment outreach
Send interview reminders, confirmations, missed-appointment follow-up, and next-step messages through text and email.
Verification document collection
Request missing proofs and let households submit documents from a mobile device, reducing the time workers spend chasing paperwork. Collect receipts, forms, and releases for transportation, child care, tools, clothing, and other approved supports.
SNAP recertification outreach
Run recurring reminder and follow-up sequences around renewal deadlines and required actions — without relying on repeated manual calls and emails.
TANF follow-up.
Remind participants about employment and training activities, appointments, and next steps.
TANF work activity & SNAP E&T
Collect receipts, forms, releases, and other documentation tied to transportation, child care, tools, clothing, and other approved supports.
SNAP E&T engagement
Support referral, onboarding, appointment, activity, and follow-up workflows for participants connected to employment and training services.
eSignatures & forms
Send plans, releases, acknowledgements, and other documents for secure electronic signature without moving the participant into a separate communication process.
Automatic outreach history & case notes
Capture engagement activity as it happens and reduce duplicate documentation by returning appropriate notes or records to the system of record.
Modernize participant engagement without rebuilding your benefits system
SaraWorks is designed to complement the eligibility and case-management technology already in place. Agencies can centralize communication and automate participant-facing workflows while preserving the existing system of record and minimizing disruption to program operations.
Start with the workflows creating the most manual effort today, then expand automation as you’re ready.
SaraWorks Features
Two-way text & email
Reach participants in the channels they use and keep communication in one staff-visible history.
Automated reminders & workflows
Standardize recurring outreach for interviews, renewals, appointments, work activities, and missing information.
Document collection
Request and receive required documents from a mobile device.
Electronic signatures
Collect signatures for plans, releases, acknowledgements, and program forms.
Appointment management
Reduce manual scheduling and no-show follow-up.
Surveys & check-ins
Gather participant updates and program feedback at scale.
Automated documentation
Reduce repetitive case-note entry and improve visibility into outreach history.
CMS / system-of-record integration
Return appropriate engagement records, documents, and case notes to the agency’s authoritative system.
The highest security
Ready to give TANF & SNAP teams more capacity?
See how SaraWorks can reduce manual outreach and documentation while working with the systems your agency already relies on.
SaraWorks Main Line: (925) 289-8977
Schedule a Meeting: 1-800-419-7435
