RSA Compliance Case Notes: A Practical Guide for VR Agencies

A woman speaks with a therapist during a counselling session

Vocational rehabilitation (VR) caseworkers must maintain accurate records across every stage of a participantโ€™s journey to remain compliant with federal recordkeeping and reporting requirements. Clear, comprehensive case notes create a traceable account of the services delivered, decisions made, and progress achieved. Although important, this process is often made more difficult when using disconnected systems. Caseworkers […]

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